Privacy Policy
Iconic Dental
Last updated: July 13, 2026

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1. Information We Collect

The practice collects details you submit directly, such as your name, date of birth, address, phone number, email address, and health-related information from patient intake forms. Additionally, appointment information and communication history are retained.​

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2. How We Use Your Information
We use your information to:
- Schedule and manage dental appointments
- Send appointment reminders and notifications via SMS and email
- Maintain your dental records in compliance with applicable law
- Communicate with you about your care

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3. SMS / Text Messaging
 

When you voluntarily provide your mobile phone number and explicitly consent to receive SMS communications, Iconic Dental may send recurring text messages regarding:

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• Appointment confirmations

• Appointment reminders

• Insurance verification

• Treatment updates

• Follow-up care

• Billing notifications

• Promotional offers (only if you have opted in)

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​Message frequency varies.

Message and data rates may apply.

 

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

 

Consent to receive SMS messages is not required as a condition of receiving dental services.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors that support the delivery of our text messaging services.

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4. HIPAA
Iconic Dental complies with the Health Insurance Portability and Accountability Act (HIPAA).
Your protected health information (PHI) is handled in accordance with our HIPAA Notice of
Privacy Practices, available at our office.

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5. Data Sharing

Personal information is not sold or shared with third parties for marketing. Information may be shared with service providers that help us operate our practice, including our practice management system (OpenDental), secure patient communication platforms, and SMS service providers, solely for the purpose of delivering healthcare services and communications. These providers are contractually obligated to protect your information and may not use it for marketing.

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6. Data Security
We use industry-standard security measures to protect your information. Our patient portal
is hosted on encrypted servers with access controls.

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7. Contact Us
Iconic Dental
4680 Windhaven Pkwy Ste 200, Lewisville, TX 75056
(469) 966-4893
iconicdentals[at]gmail.com